Privacy Policy
I Love MY XO PRIVACY POLICY STATEMENT
ILoveMyXO.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ILoveMyXO.com collects information from our users at several different points on our website.
Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Security
This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link [www.thawte.com].
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected accounts when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
If you have any questions about the security at our website, you can send an email to questions(at sign here)ilovemyxo.com
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at your account information page or by emailing our Customer Support.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Flat Rate Shipping
$2 bucks no matter what! Usually ships in one business day. Learn more.
Return Policy
Satisfaction guaranteed! If for any reason you are not satisfied with any XO Accessory you may return the item(s) within 30 days of it's purchase for a full refund or exchange. As long as it comes back in the same condition we sent it, we will take it back with smiles. We'd have bigger smiles if you kept the item(s), but you get the picture. We want you to be happy! Learn more.
Trust
Our checkout process is fast and secure. If you have any questions or concerns regarding ilovemyxo.com or any of the XO accessories please contact us with the information below.
Contact
Email us and we will get back to you lickty split.
Email: questions(at sign here)ilovemyxo.com
Customer Service: 1-414-455-6930